NOVRITSCH Support

SSR4 Basic Information

INFO

SPECS

COMMON QUESTIONS

Country StatusSuggestion Additional information
ArgentinaRetailer1.5 JoulesMK CUSTOM Argentina is our partner for Argentina.
AustriaEasy1.5 JoulesThe SSR4 will be shipped from our Austrian warehouse to Austria. You need to be 18 years old to buy an airsoft gun.
BelgiumEasy1.5 JoulesThe SSR4 will be shipped from our Austrian warehouse to Belgium. You need to be 18 years old to buy an airsoft gun.
BrazilRetailer1.5 JoulesFind you local retailer here.
BulgariaEasy1.5 JoulesThe SSR4 will be shipped from our Austrian warehouse to Bulgaria. You need to be 18 years old to buy an airsoft gun.
CanadaEasy1.5 JoulesThe SSR4 will be shipped from our Austrian warehouse to Canada. You need to be 18 years old to buy an airsoft gun. Due to the legal limits, we can only send the 1.5 Joule version to Canada.
ChileEasy1.5 JoulesThe SSR4 will be shipped from our Austrian warehouse to Chile. You need to be 18 years old to buy an airsoft gun.
CroatiaEasy1.5 JoulesThe SSR4 will be shipped from our Austrian warehouse to Croatia. You need to be 18 years old to buy an airsoft gun.
CyprusEasy1.5 JoulesThe SSR4 will be shipped from our Austrian warehouse to Cyprus. You need to be 18 years old to buy an airsoft gun.
Czech RepublicEasy1.5 JoulesThe SSR4 will be shipped from our Austrian warehouse to Czech Republic. You need to be 18 years old to buy an airsoft gun.
DenmarkEasy1.5 JoulesThe SSR4 will be shipped from our Austrian warehouse to Denmark. You need to be 18 years old to buy an airsoft gun.
EstoniaEasy1.5 JoulesThe SSR4 will be shipped from our Austrian warehouse to Estonia. You need to be 18 years old to buy an airsoft gun.
FinlandEasy1.5 JoulesThe SSR4 will be shipped from our Austrian warehouse to Finland. You need to be 18 years old to buy an airsoft gun.
FranceEasy1.5 JoulesThe SSR4 will be shipped from our Austrian warehouse to France. You need to be 18 years old to buy an airsoft gun.
GermanyEasy1.5 JoulesThe SSR4 will be shipped from our Austrian warehouse to Germany. You need to be 18 years old to buy an airsoft gun. The airsoft gun comes with the F-mark on it.
GreeceEasy1.5 JoulesThe SSR4 will be shipped from our Austrian warehouse to Greece. You need to be 18 years old to buy an airsoft gun.
GuernseyEasy1.5 JoulesThe SSR4 will be shipped from our Austrian warehouse to Guernsey. You need to be 18 years old to buy an airsoft gun.
Hong Kong, SAR ChinaEasy1.5 JoulesThe SSR4 will be shipped from our Austrian warehouse to Hong Kong, SAR China. You need to be 18 years old to buy an airsoft gun.
HungaryEasy1.5 JoulesThe SSR4 will be shipped from our Austrian warehouse to Hungary. You need to be 18 years old to buy an airsoft gun.
IrelandEasy0.98 JoulesThe SSR4 will be shipped from our Austrian warehouse to Ireland. You need to be 18 years old to buy an airsoft gun.
Isle of ManEasy1.5 JoulesThe SSR4 will be shipped from our Austrian warehouse to Isle of Man. You need to be 18 years old to buy an airsoft gun.
IsraelRetailer1.5 JoulesAs we cannot ship to Israel directly we work together with Alpha Tactical Eilat (Address: David Saharov 5, Rishon Lezion, Tel: +972039702227). Please contact them to get your Novritsch products.
ItalyEasy0.98 JoulesThe SSR4 will be shipped from our Austrian warehouse to Italy. You need to be 18 years old to buy an airsoft gun. Please choose the M90 variant, in order to comply with the legal limit in your country.
JerseyEasy1.13 JoulesThe SSR4 will be shipped from our Austrian warehouse to Jersey. You need to be 18 years old to buy an airsoft gun. Due to the legal limits, we cannot ship the 1.5 Joule version to the United Kingdom.
LatviaEasy1.5 JoulesThe SSR4 will be shipped from our Austrian warehouse to Latvia. You need to be 18 years old to buy an airsoft gun.
LiechtensteinEasy1.5 JoulesThe SSR4 will be shipped from our Austrian warehouse to Liechtenstein. You need to be 18 years old to buy an airsoft gun.
LithuaniaEasy1.5 JoulesThe SSR4 will be shipped from our Austrian warehouse to Lithuania. You need to be 18 years old to buy an airsoft gun.
LuxembourgEasy1.5 JoulesThe SSR4 will be shipped from our Austrian warehouse to Luxembourg. You need to be 18 years old to buy an airsoft gun.
MaltaEasy1.5 JoulesThe SSR4 will be shipped from our Austrian warehouse to Malta. You need to be 18 years old to buy an airsoft gun.
MonacoEasy1.5 JoulesThe SSR4 will be shipped from our Austrian warehouse to Monaco. You need to be 18 years old to buy an airsoft gun.
NetherlandsEasy1.13 JoulesThe SSR4 will be shipped from our Austrian warehouse to Netherlands. You need to be 18 years old to buy an airsoft gun. #13J Additionally you need an NABV card to order.
New ZealandRetailerAs we cannot ship to New Zealand we can only deliver to you with local retailers. We are currently actively searching for one and will add them as soon as possible here: https://eu.novritsch.com/retailers
NorwayEasy1.5 JoulesThe SSR4 will be shipped from our Austrian warehouse to Norway. You need to be 18 years old to buy an airsoft gun. Import taxes may apply.
ParaguayRetailer1.5 JoulesFind you local retailer here.
PolandEasy1.5 JoulesThe SSR4 will be shipped from our Austrian warehouse to Poland. You need to be 18 years old to buy an airsoft gun.
PortugalEasy1.13 JoulesAfter receiving the airsoft gun, please make sure to proceed with painting and power adjustment (1.3 Joule limit) to fit the RJAM within 30 days. You can find all details here: https://dre.pt/dre/detalhe/diretiva/6-2017-107598789
Puerto RicoEasy1.5 JoulesThe SSR4 will be shipped from our United States warehouse to Puerto Rico. You need to be 18 years old to buy an airsoft gun. Please go to us.novritsch.com to order.
RomaniaEasy1.5 JoulesThe SSR4 will be shipped from our Austrian warehouse to Romania. You need to be 18 years old to buy an airsoft gun.
SlovakiaEasy1.5 JoulesThe SSR4 will be shipped from our Austrian warehouse to Slovakia. You need to be 18 years old to buy an airsoft gun.
SloveniaEasy1.5 JoulesThe SSR4 will be shipped from our Austrian warehouse to Slovenia. You need to be 18 years old to buy an airsoft gun.
South AfricaRetailerFind you local retailer here.
SpainEasy1.5 JoulesThe SSR4 will be shipped from our Austrian warehouse to Spain. You need to be 18 years old to buy an airsoft gun.
SwedenEasy1.5 JoulesThe SSR4 will be shipped from our Austrian warehouse to Sweden. You need to be 18 years old to buy an airsoft gun.
SwitzerlandPermit required1.5 JoulesThe SSR4 will be shipped from our Austrian warehouse to Switzerland. You need to be 18 years old to buy an airsoft gun. For import, you need to get an import permit issues by Fedpol. Customs and taxes may apply.
Taiwan, Republic of ChinaEasy1.5 JoulesThe SSR4 will be shipped from our Austrian warehouse to Taiwan, Republic of China. You need to be 18 years old to buy an airsoft gun. Import taxes may apply.
TurkeyRetailer1.5 JoulesFind you local retailer here.
UkraineEasy1.5 JoulesThe SSR4 will be shipped from our Austrian warehouse to Ukraine. You need to be 18 years old to buy an airsoft gun. Import taxes may apply.
United KingdomEasy1.13 JoulesThe SSR4 will be shipped from our Austrian warehouse to United Kingdom. You need to be 18 years old to buy an airsoft gun. Additionally you need an UKARA number or equivalent to order. Due to the legal limits, we cannot ship the 1.5 Joule version to the United Kingdom.
United States of AmericaEasy1.5 JoulesThe SSR4 will be shipped from our United States warehouse to United States of America. You need to be 18 years old to buy an airsoft gun. Please go to us.novritsch.com to order.

We are sending orders which don’t include guns to the following countries:

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Armenia, Aruba, Bolivia, Bosnia and Herzegovina, Cambodia, Cayman Islands, China, Colombia, Costa Rica, Cuba, Ecuador, Egypt, El Salvador, Faroe Islands, Georgia, Gibraltar, Guam, Guatemala, Honduras, Iceland, India, Indonesia, Iraq, Jamaica, Jordan, Kazakhstan, Korea (South), Kuwait, Kyrgyzstan, Lebanon, Macao, SAR China, Macedonia, Republic of, Madagascar, Malaysia, Maldives, Mexico, Moldova, Mongolia, Montenegro, Morocco, Namibia, Nicaragua, Niger, Nigeria, Oman, Panama, Qatar, Réunion, Rwanda, San Marino, Saudi Arabia, Senegal, Sierra Leone, Singapore, Somalia, South Sudan, Sri Lanka, Sudan, Suriname, Swaziland, Syrian Arab Republic (Syria), Tajikistan, Tanzania, United Republic of, Thailand, Trinidad and Tobago, Tunisia, Turkmenistan, Uganda, United Arab Emirates, Uruguay, US Minor Outlying Islands, Uzbekistan, Venezuela (Bolivarian Republic), Viet Nam, Virgin Islands, Western Sahara, Yemen, Zambia,


We are not selling to the following countries:

Aland Islands, Argentina, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Benin, Bermuda, Bhutan, Botswana, Bouvet Island, British Indian Ocean Territory, British Virgin Islands, Brunei Darussalam, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Christmas Island, Cocos (Keeling) Islands, Comoros, Congo (Brazzaville), Congo, (Kinshasa), Cook Islands, Côte d’Ivoire, Djibouti, Dominica, Dominican Republic, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands (Malvinas), Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Greenland, Grenada, Guadeloupe, Guinea, Guinea-Bissau, Guyana, Haiti, Heard and Mcdonald Islands, Holy See (Vatican City State), Iran, Japan, Kenya, Kiribati, Korea (North), Lao PDR, Lesotho, Liberia, Libya, Malawi, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Federated States of, Montserrat, Mozambique, Myanmar, Nauru, Nepal, Netherlands Antilles, New Caledonia, Niue, Norfolk Island, Northern Mariana Islands, Pakistan, Palau, Palestinian Territory, Papua New Guinea, Peru, Philippines, Pitcairn, Russian Federation, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and Grenadines, Saint-Barthélemy, Saint-Martin (French part), Samoa, Sao Tome and Principe, Serbia, Seychelles, Solomon Islands, South Georgia and the South Sandwich Islands, Svalbard and Jan Mayen Islands, Timor-Leste, Togo, Tokelau, Tonga, Turks and Caicos Islands, Tuvalu, Vanuatu, Wallis and Futuna Islands, Zimbabwe,

Due to gun laws in Germany, converting the Semi-Only SSR4 to Full Auto is unfortunately not possible. The Semi-Only variant of the SSR4 is the only variant that we can import into Germany.

Please note that the Semi-Only ETU cannot be programmed. The Semi selector setting has pre-cocking enabled, while the Full-Auto selector setting does not have pre-cocking.

Please take a look at the warranty information on our website by following the link below: https://eu.novritsch.com/ssr4-25-years/

TECHNICAL INFORMATION

The following videos will guide you through the disassembly and assembly process of the SSR4.


<1 Joule = 0.25g
0.9 – 1.2 Joules = 0.28g
1.4 – 1.6 Joules = 0.28g

Recommended battery:
(EU) https://eu.novritsch.com/product/ssr4-lipo-battery/
(US) https://us.novritsch.com/product/ssr4-lipo-battery/

To prevent internal damage, only use springs with power up to M120, or 1.6 Joules with the hop up turned off.

We recommend using our SSR4 springs:
https://eu.novritsch.com/product/ssr4-1-5j-spring/ 
https://us.novritsch.com/product/ssr4-1-5j-spring/ 

You can follow the academy video below or refer to the programming guide here: (Click for Guide)

TROUBLESHOOTING

1. Please ensure that you are using the correct weight of BBs and the right hopup setting when measuring the power output.

2. Clean your inner barrel and hopup bucking, as there might be dirt inside.

3. If you set the gun to the Pre-Cocking mode, make sure to shoot a full auto burst at the end of the game to release the tension in the spring, as the ETU is not pre-cocking on full auto. If the spring stays tense, it will lose its power over time.

4. Should the power be slightly too low, and you wish to increase it, you can get the FPS adjuster rings for a small power boost:
EU: https://eu.novritsch.com/product/ssr4-fps-adjuster-ring/ 
US: https://us.novritsch.com/product/ssr4-fps-adjuster-ring/

Make sure the hand guard and barrel nut underneath it are properly tightened and have no wobble. The barrel nut threads directly onto the barrel and the hand guard clamps directly on it using the hex screws on the bottom.

The QD sling points might need to be broken in slightly by twisting and wiggling the QD button inside a few times until it clicks in and holds properly.

1 long beep (1 sec): Unable to complete a correct shot cycle.
Motor locked, sector gear not detected properly, low voltage, etc.

4 beeps (keeps beeping): The battery has reached a critically low voltage.
Plug in a fully charged battery and recharge the used one.

1 short beep (0.3 sec): The ETU is overheating.
Let the motor cool down a bit before shooting again.

Thoroughly clean your inner barrel and bucking, as this is most likely the cause of the problem.
If this does not resolve the issue, check if any parts of your hopup chamber are missing or damaged.

1. Make sure the battery works and is fully charged.

2. Take off the motor cover by following the instructions in the Disassembly video on our SSR4 academy page and check if either of the motor connector cables is disconnected. If that is the case, plug them back in, close the motor cover and try again.

3. If this does not help, please follow the Disassembly video further and check the ETU and the wiring inside the gearbox for any damage or disconnected wires.

If the BB’s get stuck in the magazine track and are not being fed upwards properly, this is usually caused by unclean or malformed BBs.

It is recommended to try different brands of high-quality BBs and new/different bags.
If the problem persists, even with different brands and new bags of BBs, the BB track in the magazine might be dirty. This can be resolved by removing the magazine spring and cleaning the surfaces of the BB track.

Is there anything else we could assist you with?

We’re glad we could help. Enjoy your day and have fun on the field!

In case you would need something for your next game, check out the shop!

Let’s figure out a solution together!
Please fill out the form below and we’ll try to get back to you as soon as possible.

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For further info, check out our

Airsoft Academy!