NOVRITSCH Support

For players, by players.

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Dominik

Novritsch Support For Players By Players

You will find our contact form down below ⬇

How can we help you?

Where is my order?

We’re on it! Please give us up to 24 working hours to pack and dispatch your order. You’ll receive a tracking link by email as soon as it’s shipped. You may also click on the link below, look for your order and click on "View" then "Track".
Let's find out

Technical Support

Did you know? 72% of technical issues with our products are quickly resolved by tuning into our Airsoft Academy. This comprehensive video course, including disassembling videos, is tailored to all our replica systems, diving deep into operation tips and common fixes. We highly recommend giving it a watch!
Go to the Academy

Age Verification

For every replica purchase, we need to confirm you're 18 or older. Please confirm your age by clicking on the link below. We'll verify your age within 24 working hours and then dispatch your order. Note: This is a one-time requirement for your first purchase.
Verify Age

BBs Gas & FPS

Unsure about which BBs or gas to use with your replica? Wondering about the FPS you'll achieve? We've got you covered with detailed tables filled with all the essential information for your guns. Check it out to ensure optimal performance and compatibility.
Let's see

For all other Topics we are happy to help. 

If possible, please use the email address associated with your Novritsch account & orders.
Choosing the right category helps us send your request to the correct team faster.