Get to know more about how our shipping processes work and how long shipments can take.

Shipping Information


  • We are shipping from our Warehouse in Vienna, Austria.
  • You don’t need to worry about any import duties, taxes or customs fees if you live in the European Union. If you live outside of the EU, please check your countries regulations to avoid any unwanted outcomes. Read more about this topic on the “Outside the EU” tab.

  • Each time your package is sent with a Tracking ID which allows you to track the package. You will receive an email as soon as the package is dispatched.
  • You will see the calculated prices and shipping methods when checking out.

Price and Availability

  • Shipping prices depend on the weight and destination.
  • You will see the calculated prices and delivery times when you check out.

Packing and Handling

  • We try to ship out all orders received before 12:00 every day.

European Overview


CountryDelivery timeShipping Provider
Canada6-7 DaysUPS Air Shipping
New Zealand7-8 Days UPS Air Shipping
South Africa6-7 Days UPS Air Shipping
China8+ Days UPS Air Shipping
Hong Kong8+ Days UPS Air Shipping
Japan8+ Days UPS Air Shipping

Additional Notes

  • Shipping days are only counting working days
  • Due to high volumes during product launches, sales, or public holidays small delays may occur
  • Stated delivery times are averages and not guaranteed
  • Please note that shipping regulations for guns may vary. For further information on that, visit the following website and click on the gun you are interested in:


We are sending orders that don’t include guns to the following countries:

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Armenia, Aruba, Bolivia, Bosnia and Herzegovina, Cambodia, Cayman Islands, China, Colombia, Costa Rica, Cuba, Ecuador, Egypt, El Salvador, Faroe Islands, Georgia, Gibraltar, Guam, Guatemala, Honduras, Iceland, India, Indonesia, Iraq, Jamaica, Jordan, Kazakhstan, Korea (South), Kuwait, Kyrgyzstan, Lebanon, Macao, SAR China, Macedonia, Republic of, Madagascar, Malaysia, Maldives, Mexico, Moldova, Mongolia, Montenegro, Morocco, Namibia, Nicaragua, Niger, Nigeria, Oman, Panama, Qatar, Réunion, Rwanda, San Marino, Saudi Arabia, Senegal, Sierra Leone, Singapore, Somalia, South Sudan, Sri Lanka, Sudan, Suriname, Swaziland, Syrian Arab Republic (Syria), Tajikistan, Tanzania, United Republic of, Thailand, Trinidad and Tobago, Tunisia, Turkmenistan, Uganda, United Arab Emirates, Uruguay, US Minor Outlying Islands, Uzbekistan, Venezuela (Bolivarian Republic), Viet Nam, Virgin Islands, Western Sahara, Yemen, Zambia,

We are not selling to the following countries:

Aland Islands, Argentina, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Benin, Bermuda, Bhutan, Botswana, Bouvet Island, British Indian Ocean Territory, British Virgin Islands, Brunei Darussalam, Burkina Faso, Burundi, Cameroon, Canary Islands, Cape Verde, Central African Republic, Chad, Christmas Island, Cocos (Keeling) Islands, Comoros, Congo (Brazzaville), Congo, (Kinshasa), Cook Islands, Côte d’Ivoire, Djibouti, Dominica, Dominican Republic, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands (Malvinas), Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Greenland, Grenada, Guadeloupe, Guinea, Guinea-Bissau, Guyana, Haiti, Heard and Mcdonald Islands, Holy See (Vatican City State), Iran, Japan, Kenya, Kiribati, Korea (North), Lao PDR, Lesotho, Liberia, Libya, Malawi, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Federated States of, Montserrat, Mozambique, Myanmar, Nauru, Nepal, Netherlands Antilles, New Caledonia, Niue, Norfolk Island, Northern Mariana Islands, Pakistan, Palau, Palestinian Territory, Papua New Guinea, Peru, Philippines, Pitcairn, Russian Federation, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and Grenadines, Saint-Barthélemy, Saint-Martin (French part), Samoa, Sao Tome and Principe, Serbia, Seychelles, Solomon Islands, South Georgia and the South Sandwich Islands, Svalbard and Jan Mayen Islands, Timor-Leste, Togo, Tokelau, Tonga, Turks and Caicos Islands, Tuvalu, Vanuatu, Wallis and Futuna Islands, Zimbabwe,

USA – Legal Regulations

Laws regarding airsoft differ quite a lot from state to state. This page is listing all the regulations we put in place for the United States.

General Precaution

  • Ordering an airsoft gun is only possible if you are 18 years or older. After placing your order you will get instructions on how to prove your age.
  • All airsoft guns sold in the US have an orange tip mounted at the end of the barrel to comply with federal regulations.

Exempted Cities

We are not sending airsoft guns to certain cities. You will not be able to check out and select an address in these cities:

  • San Francisco
  • Chicago
  • New York City
  • Atlantic City


Some postal codes in California are blocked from ordering, as airsoft guns are strictly regulated in this area.

As the law specifies a 6mm caliber, Full Thrust products are blocked.


As Columbia is restricting the sale of airsoft guns with BBs in excess of .18 inches in diameter, we blocked this area for purchasing airsoft guns.


In order to use the most defensible interpretation of BB, we blocked Full Thrust products for the state of Delaware.


Hawaii prohibits any person, including licensed manufacturers, licensed importers, and licensed dealers, from possessing, selling, gifting, or delivering electric guns. “Electric gun” is defined under state law to mean “any portable device that is electrically operated to project a missile or electromotive force.”

Therefore we are restricting the sales of electric guns.


Air guns do not fall under the category of firearms but big bore air guns that use .18 caliber or higher ammunition must have a velocity below 700 feet per second (FPS).

Customers from Illinois will get contacted by us if by accident they are purchasing airsoft guns that infringe the limit of 700 fps.


In order to use the most defensible interpretation of BB, we blocked Full Thrust products for the state of Kansas.

Rhode Island

Unfortunately, we cannot ship airsoft guns to Rhode Island.

Rhode Island defines all non-powder guns as firearms, ensuring that felons and other persons prohibited from possessing firearms are similarly barred from possessing dangerous non-powder guns.

Rhode Island considers by State Law, all Non-powder guns as “Firearms” as defined under State Statutes.

Importing items – Customs

Customs is a state authority, responsible for the safe flow of goods entering and exiting a country. Based on the legislation, they are able to seize packages or charge Customs/Import/ VAT fees, according to the current regulations.

As a general rule, customers are responsible for their orders, as they are the importer of record.

We cannot influence the parcel’s duration or the result, nor can we interfere. It is best if you become familiar with the import restrictions, applicable laws, or other regulations which apply to the items, before ordering. If you need additional documents, we will be of course happy to assist.

Charges imposed by Customs are paid to the state and not to us; therefore we cannot refund them. The amount charged and cases where such fees are applied to vary from country to country, which is why we kindly ask our customers to contact their local authorities, to get detailed and up-to-date information.


UK orders – specific information

Age Verification – UKARA

To receive airsoft guns in the UK, you need to be over 18 years old and have a UKARA membership. With the process of Age Verification, we aim to make sure that you fulfill these two requests.

You can find more information about the UKARA membership here:

What to expect after placing your order

Once you have placed your order, we will contact you for your UKARA details.

The information needs to be sent from the same e-mail address you used to place the order, and the name on the UKARA membership has to match the recipient’s name.

Once the age is verified, your order will go in “preparing for UK Export”, meaning the UKARA number is being added to your package, in order to avoid Customs issues.

The next steps will be the status “Preparing Package”, which means the order is about to be shipped and completed – the order was sent out and you will automatically receive the tracking number.

Customs Inspections and delays

Right now, there can be even several weeks of customs delays. Novritsch adds all the necessary paperwork to your package.

In cases where orders are seized or delayed, we strongly recommend contacting them directly and checking if there is anything additional they need. The recipient is responsible for being in contact with their local authorities and cooperating with any eventual inspection. We cannot influence its duration or the result, nor can we interfere.

It is best if you become familiar with the import restrictions, applicable laws, or other regulations which apply to the items, before ordering. If you need additional documents, we will be of course happy to assist.

Shipping takes too long?

If the shipping takes too long and you suspect the package has been lost during shipping, please contact us and tell us about it.

We will then start an inquiry with the shipping provider, which takes a minimum of 12 business days. During this period, we, as well as our colleagues at the warehouse, are cooperating with the shipping provider to find the package.

Please note that packages that are with Customs are not considered lost – the Customs procedure mentioned above applies.

Shipping note for customers outside the EU 🌏 ⬇️

For our customers in the UK, we offer a special package deal that includes shipping costs and customs fees, ensuring a hassle-free shopping experience without any unexpected charges.
For customers living outside of the European Union and the UK, it’s important to be aware that import duties, taxes, and customs fees may apply to your order. These charges are determined by your local customs authorities and can vary depending on your country’s regulations. To avoid any unexpected charges or delays, we strongly recommend the following steps:
Check Local Regulations: Before placing your order, please consult your country’s customs office or an online duty calculator to get an estimate of the taxes and duties that might apply. This can give you a clearer idea of the total cost of your purchase.
Budget Accordingly: Factor these potential additional costs into your budget to ensure that you’re prepared for any extra charges.
Provide Accurate Information: When placing your order, make sure that all provided information is accurate and complete. This includes your address, phone number, and any other details that might be required by customs officials to process your order smoothly.
Track Your Order: We will provide you with tracking information once your order is shipped. Keep an eye on your shipment’s progress and be prepared to provide any necessary documents to customs officials if requested.
Please note that customers are responsible for all import duties, taxes, and customs fees. These charges are not included in the product price or shipping cost listed on our website. If you have any questions or need assistance, our customer service team is here to help guide you through the process.

Novritsch Support

With a passion for Airsoft, we’re here to fix problems and offer the best customer support in the industry, right when you need it.

Is there anything else we could assist you with?

We’re glad we could help. Enjoy your day and have fun on the field!

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