NOVRITSCH Support

SSX23 Basic Information

INFO

SPECS

COMMON QUESTIONS

We recommend using the 0.36 g BBs

If you want to use lighter BBs this is of course possible.
Of course, it is also possible to use a lighter BBs version, just keep in mind that the heavier BBs are more accurate and have a much more stable flying path.

Follow this chart to make sure your magazines will last for a long time and to get the best performance out of your SSX23.

Country Status Additional information
ArgentinaRetailerMK CUSTOM Argentina is our partner for Argentina.
AustriaEasyThe SSX23 will be shipped from our Austrian warehouse to Austria. You need to be 18 years old to buy an airsoft gun.
BelgiumEasyThe SSX23 will be shipped from our Austrian warehouse to Belgium. You need to be 18 years old to buy an airsoft gun.
BrazilRetailerFind you local retailer here.
BulgariaEasyThe SSX23 will be shipped from our Austrian warehouse to Bulgaria. You need to be 18 years old to buy an airsoft gun.
CanadaNoUnfortunately we cannot send to Canada due to import regulations.
ChileEasyThe SSX23 will be shipped from our Austrian warehouse to Chile. You need to be 18 years old to buy an airsoft gun.
CroatiaEasyThe SSX23 will be shipped from our Austrian warehouse to Croatia. You need to be 18 years old to buy an airsoft gun.
CyprusEasyThe SSX23 will be shipped from our Austrian warehouse to Cyprus. You need to be 18 years old to buy an airsoft gun.
Czech RepublicEasyThe SSX23 will be shipped from our Austrian warehouse to Czech Republic. You need to be 18 years old to buy an airsoft gun.
DenmarkEasyThe SSX23 will be shipped from our Austrian warehouse to Denmark. You need to be 18 years old to buy an airsoft gun.
EstoniaEasyThe SSX23 will be shipped from our Austrian warehouse to Estonia. You need to be 18 years old to buy an airsoft gun.
FinlandEasyThe SSX23 will be shipped from our Austrian warehouse to Finland. You need to be 18 years old to buy an airsoft gun.
FranceEasyThe SSX23 will be shipped from our Austrian warehouse to France. You need to be 18 years old to buy an airsoft gun.
GermanyEasyThe SSX23 will be shipped from our Austrian warehouse to Germany. You need to be 18 years old to buy an airsoft gun. The airsoft gun comes with the F-mark on it.
GreeceEasyThe SSX23 will be shipped from our Austrian warehouse to Greece. You need to be 18 years old to buy an airsoft gun.
GuernseyEasyThe SSX23 will be shipped from our Austrian warehouse to Guernsey. You need to be 18 years old to buy an airsoft gun.
Hong Kong, SAR ChinaEasyThe SSX23 will be shipped from our Austrian warehouse to Hong Kong, SAR China. You need to be 18 years old to buy an airsoft gun.
HungaryEasyThe SSX23 will be shipped from our Austrian warehouse to Hungary. You need to be 18 years old to buy an airsoft gun.
IrelandEasyThe SSX23 will be shipped from our Austrian warehouse to Ireland. You need to be 18 years old to buy an airsoft gun.
Isle of ManEasyThe SSX23 will be shipped from our Austrian warehouse to Isle of Man. You need to be 18 years old to buy an airsoft gun.
IsraelRetailerAs we cannot ship to Israel directly we work together with Alpha Tactical Eilat (Address: David Saharov 5, Rishon Lezion, Tel: +972039702227). Please contact them to get your Novritsch products.
ItalyEasyThe SSX23 will be shipped from our Austrian warehouse to Italy. You need to be 18 years old to buy an airsoft gun.
JerseyEasyThe SSX23 will be shipped from our Austrian warehouse to Jersey. You need to be 18 years old to buy an airsoft gun.
LatviaEasyThe SSX23 will be shipped from our Austrian warehouse to Latvia. You need to be 18 years old to buy an airsoft gun.
LiechtensteinEasyThe SSX23 will be shipped from our Austrian warehouse to Liechtenstein. You need to be 18 years old to buy an airsoft gun.
LithuaniaEasyThe SSX23 will be shipped from our Austrian warehouse to Lithuania. You need to be 18 years old to buy an airsoft gun.
LuxembourgEasyThe SSX23 will be shipped from our Austrian warehouse to Luxembourg. You need to be 18 years old to buy an airsoft gun.
MaltaEasyThe SSX23 will be shipped from our Austrian warehouse to Malta. You need to be 18 years old to buy an airsoft gun.
MonacoEasyThe SSX23 will be shipped from our Austrian warehouse to Monaco. You need to be 18 years old to buy an airsoft gun.
NetherlandsEasyThe SSX23 will be shipped from our Austrian warehouse to Netherlands. You need to be 18 years old to buy an airsoft gun. Additionally you need an NABV card to order.
New ZealandRetailerAs we cannot ship to New Zealand we can only deliver to you with local retailers. We are currently actively searching for one and will add them as soon as possible here: https://eu.novritsch.com/retailers
NorwayEasyThe SSX23 will be shipped from our Austrian warehouse to Norway. You need to be 18 years old to buy an airsoft gun. Import taxes may apply.
ParaguayRetailerFind you local retailer here.
PolandEasyThe SSX23 will be shipped from our Austrian warehouse to Poland. You need to be 18 years old to buy an airsoft gun.
PortugalEasyAfter receiving the airsoft gun, please make sure to proceed with painting and power adjustment (1.3 Joule limit) to fit the RJAM within 30 days. You can find all details here: https://dre.pt/dre/detalhe/diretiva/6-2017-107598789
Puerto RicoEasyThe SSX23 will be shipped from our United States warehouse to Puerto Rico. You need to be 18 years old to buy an airsoft gun. Please go to us.novritsch.com to order.
RomaniaEasyThe SSX23 will be shipped from our Austrian warehouse to Romania. You need to be 18 years old to buy an airsoft gun.
SlovakiaEasyThe SSX23 will be shipped from our Austrian warehouse to Slovakia. You need to be 18 years old to buy an airsoft gun.
SloveniaEasyThe SSX23 will be shipped from our Austrian warehouse to Slovenia. You need to be 18 years old to buy an airsoft gun.
South AfricaRetailer
SpainEasyThe SSX23 will be shipped from our Austrian warehouse to Spain. You need to be 18 years old to buy an airsoft gun.
SwedenEasyThe SSX23 will be shipped from our Austrian warehouse to Sweden. You need to be 18 years old to buy an airsoft gun.
SwitzerlandPermit requiredThe SSX23 will be shipped from our Austrian warehouse to Switzerland. You need to be 18 years old to buy an airsoft gun. For import, you need to get an import permit issues by Fedpol. Customs and taxes may apply.
Taiwan, Republic of ChinaEasyThe SSX23 will be shipped from our Austrian warehouse to Taiwan, Republic of China. You need to be 18 years old to buy an airsoft gun.
TurkeyRetailerFind you local retailer here.
UkraineEasyThe SSX23 will be shipped from our Austrian warehouse to Ukraine. You need to be 18 years old to buy an airsoft gun.
United KingdomEasyThe SSX23 will be shipped from our Austrian warehouse to United Kingdom. You need to be 18 years old to buy an airsoft gun. Additionally you need an UKARA number or equivalent to order.
United States of AmericaEasyThe SSX23 will be shipped from our United States warehouse to United States of America. You need to be 18 years old to buy an airsoft gun. Please go to us.novritsch.com to order.

We are sending orders which don’t include guns to the following countries:

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Armenia, Aruba, Bolivia, Bosnia and Herzegovina, Cambodia, Cayman Islands, China, Colombia, Costa Rica, Cuba, Ecuador, Egypt, El Salvador, Faroe Islands, Georgia, Gibraltar, Guam, Guatemala, Honduras, Iceland, India, Indonesia, Iraq, Jamaica, Jordan, Kazakhstan, Korea (South), Kuwait, Kyrgyzstan, Lebanon, Macao, SAR China, Macedonia, Republic of, Madagascar, Malaysia, Maldives, Mexico, Moldova, Mongolia, Montenegro, Morocco, Namibia, Nicaragua, Niger, Nigeria, Oman, Panama, Qatar, Réunion, Rwanda, San Marino, Saudi Arabia, Senegal, Sierra Leone, Singapore, Somalia, South Sudan, Sri Lanka, Sudan, Suriname, Swaziland, Syrian Arab Republic (Syria), Tajikistan, Tanzania, United Republic of, Thailand, Trinidad and Tobago, Tunisia, Turkmenistan, Uganda, United Arab Emirates, Uruguay, US Minor Outlying Islands, Uzbekistan, Venezuela (Bolivarian Republic), Viet Nam, Virgin Islands, Western Sahara, Yemen, Zambia,


We are not selling to the following countries:

Aland Islands, Argentina, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Benin, Bermuda, Bhutan, Botswana, Bouvet Island, British Indian Ocean Territory, British Virgin Islands, Brunei Darussalam, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Christmas Island, Cocos (Keeling) Islands, Comoros, Congo (Brazzaville), Congo, (Kinshasa), Cook Islands, Côte d’Ivoire, Djibouti, Dominica, Dominican Republic, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands (Malvinas), Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Greenland, Grenada, Guadeloupe, Guinea, Guinea-Bissau, Guyana, Haiti, Heard and Mcdonald Islands, Holy See (Vatican City State), Iran, Japan, Kenya, Kiribati, Korea (North), Lao PDR, Lesotho, Liberia, Libya, Malawi, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Federated States of, Montserrat, Mozambique, Myanmar, Nauru, Nepal, Netherlands Antilles, New Caledonia, Niue, Norfolk Island, Northern Mariana Islands, Pakistan, Palau, Palestinian Territory, Papua New Guinea, Peru, Philippines, Pitcairn, Russian Federation, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and Grenadines, Saint-Barthélemy, Saint-Martin (French part), Samoa, Sao Tome and Principe, Serbia, Seychelles, Solomon Islands, South Georgia and the South Sandwich Islands, Svalbard and Jan Mayen Islands, Timor-Leste, Togo, Tokelau, Tonga, Turks and Caicos Islands, Tuvalu, Vanuatu, Wallis and Futuna Islands, Zimbabwe,

TROUBLESHOOTING

When loading the magazine, please hold the gas bottle over the magazine and make sure that the feeding lips are pointing towards the ground.

The reason for that is that the gas is actually not a gas, but a state of aggregation, which is, in fact, liquid. You can indeed compare it with pouring water into a glass since the liquid can only flow downwards

When filling it, count to three and stop filling. We know it can go longer, but you want to avoid overfilling the magazines. 

Usually, this happens because the screw on top of the hop-up is not applying enough pressure.

The hop-up is not pressing sufficiently onto the BB, which makes it roll out of place. To fix this, please turn the screw clockwise, in order to apply more hop-up.

In order to engage the safety on your SSX23, you need to pull the hammer down
Once this has been done, the safety can be engaged.

Please watch the following video

You might be using too strong gas, which causes light striking.
Please check the gas recommendations table here:
https://eu.novritsch.com/product/airsoft-gas/
https://us.novritsch.com/product/airsoft-gas/

It might also be that your hop-up is set too high and that it, therefore, jams the system.
Please ensure, the hop-up is engaged and make sure that it is not set too high.

Relevant Blogposts

Is there anything else we could assist you with?

We’re glad we could help. Enjoy your day and have fun on the field!

In case you would need something for your next game, check out the shop!

Let’s figure out a solution together!
Please fill out the form below and we’ll try to get back to you as soon as possible.

Click or drag a file to this area to upload.

For further info, check out our

Airsoft Academy!