NOVRITSCH Support

SSR15 Basic Information

INFO

SPECS

TECHNICAL INFORMATION

The following videos will guide you through the disassembly and assembly process of the SSR4.




The SSR15 can take AEG springs up to an energy of 1,5 Joules.
Everything above will void the warranty.

Please use the 0,25g BB’s only for the 1 Joule version of the SSR15.

For the 1,13 Joule and the 1,5 Joule versions, 0,28g BB’s are recommended.

Please use the 11,1V LiPo, only for the 1,5 Joule versions, and the 7,4V LiPo for the 1,13 Joule and the 1Joule version.

If you use the 11,1V LiPo on the 1,13 Joule or on the 1 Joule version, you might damage the piston and the gears. In this case, the warranty would be voided.

The SSR15 was designed, to use most of the M4/AR15/SCAR L/L85 magazines on the market. Just be certain, to use an AEG magazine.

TROUBLESHOOTING

Please ensure, that the hop-up is set right and that you are using the correct BB weight.

Please ensure, if you are using the pre-cocking mode, that after a game, you put the gun on full-auto for at least 1 shot.
This helps the spring to maintain the same pressure for a longer period of time.

The problem you are experiencing is called midcap syndrome.

It will appear if your magazine is overfilled.
Put 10 BBs less into the magazine, and your shots will be fine.

There is a small Allen key screw, at the underside of the flash hider, which must be opened.

Afterward, you have to turn the flash hider in a clockwise direction because the thread is made counterclockwise.

The bolt catch might seem a little wobbly, and this is caused by the mounting Allen key screw, which is not screwed in properly.

Please take a size 0,9 Allen key and screw it in a bit.

Thoroughly clean your inner barrel and bucking, as this is most likely the cause of the problem.
If this does not resolve the issue, check if any parts of your hopup chamber are missing or damaged.

There is a spring installed in the upper receiver, which lets the bolt catch return.

If the spring is broken or a bit worn out, the spring has to be replaced.

Please ensure that everything is connected properly, also check the motor cables, which are sitting under the grip. To get access to the motor, you have to remove the two Allen key screws, where the first one, sits in the front of the brass screw (do not open or close, this is the motor height adjustment screw) and the other one is right behind it.

If you do not find any loose cables, or if the SSR15 does not beep, as soon as you connect the battery, please contact us.

COMMON QUESTIONS

Country StatusSuggestion Additional information
ArgentinaRetailer1.5 JoulesMK CUSTOM Argentina is our partner for Argentina.
AustriaEasy1.5 JoulesThe SSR15 will be shipped from our Austrian warehouse to Austria. You need to be 18 years old to buy an airsoft gun.
BelgiumEasy1.5 JoulesThe SSR15 will be shipped from our Austrian warehouse to Belgium. You need to be 18 years old to buy an airsoft gun.
BrazilRetailer1.5 JoulesFind you local retailer here.
BulgariaEasy1.5 JoulesThe SSR15 will be shipped from our Austrian warehouse to Bulgaria. You need to be 18 years old to buy an airsoft gun.
CanadaEasy1.5 JoulesThe SSR15 will be shipped from our Austrian warehouse to Canada. You need to be 18 years old to buy an airsoft gun. Due to the legal limits, we can only send the 1.5 Joule version to Canada.
ChileEasy1.5 JoulesThe SSR15 will be shipped from our Austrian warehouse to Chile. You need to be 18 years old to buy an airsoft gun.
CroatiaEasy1.5 JoulesThe SSR15 will be shipped from our Austrian warehouse to Croatia. You need to be 18 years old to buy an airsoft gun.
CyprusEasy1.5 JoulesThe SSR15 will be shipped from our Austrian warehouse to Cyprus. You need to be 18 years old to buy an airsoft gun.
Czech RepublicEasy1.5 JoulesThe SSR15 will be shipped from our Austrian warehouse to Czech Republic. You need to be 18 years old to buy an airsoft gun.
DenmarkEasy1.5 JoulesThe SSR15 will be shipped from our Austrian warehouse to Denmark. You need to be 18 years old to buy an airsoft gun.
EstoniaEasy1.5 JoulesThe SSR15 will be shipped from our Austrian warehouse to Estonia. You need to be 18 years old to buy an airsoft gun.
FinlandEasy1.5 JoulesThe SSR15 will be shipped from our Austrian warehouse to Finland. You need to be 18 years old to buy an airsoft gun.
FranceEasy1.5 JoulesThe SSR15 will be shipped from our Austrian warehouse to France. You need to be 18 years old to buy an airsoft gun.
GermanyEasy1.5 JoulesThe SSR15 will be shipped from our Austrian warehouse to Germany. You need to be 18 years old to buy an airsoft gun. The airsoft gun comes with the F-mark on it.
GreeceEasy1.5 JoulesThe SSR15 will be shipped from our Austrian warehouse to Greece. You need to be 18 years old to buy an airsoft gun.
GuernseyEasy1.5 JoulesThe SSR15 will be shipped from our Austrian warehouse to Guernsey. You need to be 18 years old to buy an airsoft gun.
Hong Kong, SAR ChinaEasy1.5 JoulesThe SSR15 will be shipped from our Austrian warehouse to Hong Kong, SAR China. You need to be 18 years old to buy an airsoft gun.
HungaryEasy1.5 JoulesThe SSR15 will be shipped from our Austrian warehouse to Hungary. You need to be 18 years old to buy an airsoft gun.
IrelandEasy0.98 JoulesThe SSR15 will be shipped from our Austrian warehouse to Ireland. You need to be 18 years old to buy an airsoft gun.
Isle of ManEasy1.5 JoulesThe SSR15 will be shipped from our Austrian warehouse to Isle of Man. You need to be 18 years old to buy an airsoft gun.
IsraelRetailer1.5 JoulesAs we cannot ship to Israel directly we work together with Alpha Tactical Eilat (Address: David Saharov 5, Rishon Lezion, Tel: +972039702227). Please contact them to get your Novritsch products.
ItalyEasy0.98 JoulesThe SSR15 will be shipped from our Austrian warehouse to Italy. You need to be 18 years old to buy an airsoft gun. Please choose the M90 variant, in order to comply with the legal limit in your country.
JerseyEasy1.13 JoulesThe SSR15 will be shipped from our Austrian warehouse to Jersey. You need to be 18 years old to buy an airsoft gun. Due to the legal limits, we cannot ship the 1.5 Joule version to the United Kingdom.
LatviaEasy1.5 JoulesThe SSR15 will be shipped from our Austrian warehouse to Latvia. You need to be 18 years old to buy an airsoft gun.
LiechtensteinEasy1.5 JoulesThe SSR15 will be shipped from our Austrian warehouse to Liechtenstein. You need to be 18 years old to buy an airsoft gun.
LithuaniaEasy1.5 JoulesThe SSR15 will be shipped from our Austrian warehouse to Lithuania. You need to be 18 years old to buy an airsoft gun.
LuxembourgEasy1.5 JoulesThe SSR15 will be shipped from our Austrian warehouse to Luxembourg. You need to be 18 years old to buy an airsoft gun.
MaltaEasy1.5 JoulesThe SSR15 will be shipped from our Austrian warehouse to Malta. You need to be 18 years old to buy an airsoft gun.
MonacoEasy1.5 JoulesThe SSR15 will be shipped from our Austrian warehouse to Monaco. You need to be 18 years old to buy an airsoft gun.
NetherlandsEasy1.13 JoulesThe SSR15 will be shipped from our Austrian warehouse to Netherlands. You need to be 18 years old to buy an airsoft gun. #13J Additionally you need an NABV card to order.
New ZealandRetailerAs we cannot ship to New Zealand we can only deliver to you with local retailers. We are currently actively searching for one and will add them as soon as possible here: https://eu.novritsch.com/retailers
NorwayEasy1.5 JoulesThe SSR15 will be shipped from our Austrian warehouse to Norway. You need to be 18 years old to buy an airsoft gun. Import taxes may apply.
ParaguayRetailer1.5 JoulesFind you local retailer here.
PolandEasy1.5 JoulesThe SSR15 will be shipped from our Austrian warehouse to Poland. You need to be 18 years old to buy an airsoft gun.
PortugalEasy1.13 JoulesAfter receiving the airsoft gun, please make sure to proceed with painting and power adjustment (1.3 Joule limit) to fit the RJAM within 30 days. You can find all details here: https://dre.pt/dre/detalhe/diretiva/6-2017-107598789
Puerto RicoEasy1.5 JoulesThe SSR15 will be shipped from our United States warehouse to Puerto Rico. You need to be 18 years old to buy an airsoft gun. Please go to us.novritsch.com to order.
RomaniaEasy1.5 JoulesThe SSR15 will be shipped from our Austrian warehouse to Romania. You need to be 18 years old to buy an airsoft gun.
SlovakiaEasy1.5 JoulesThe SSR15 will be shipped from our Austrian warehouse to Slovakia. You need to be 18 years old to buy an airsoft gun.
SloveniaEasy1.5 JoulesThe SSR15 will be shipped from our Austrian warehouse to Slovenia. You need to be 18 years old to buy an airsoft gun.
South AfricaRetailerFind you local retailer here.
SpainEasy1.5 JoulesThe SSR15 will be shipped from our Austrian warehouse to Spain. You need to be 18 years old to buy an airsoft gun.
SwedenEasy1.5 JoulesThe SSR15 will be shipped from our Austrian warehouse to Sweden. You need to be 18 years old to buy an airsoft gun.
SwitzerlandPermit required1.5 JoulesThe SSR15 will be shipped from our Austrian warehouse to Switzerland. You need to be 18 years old to buy an airsoft gun. For import, you need to get an import permit issues by Fedpol. Customs and taxes may apply.
Taiwan, Republic of ChinaEasy1.5 JoulesThe SSR15 will be shipped from our Austrian warehouse to Taiwan, Republic of China. You need to be 18 years old to buy an airsoft gun. Import taxes may apply.
TurkeyRetailer1.5 JoulesFind you local retailer here.
UkraineEasy1.5 JoulesThe SSR15 will be shipped from our Austrian warehouse to Ukraine. You need to be 18 years old to buy an airsoft gun. Import taxes may apply.
United KingdomEasy1.13 JoulesThe SSR15 will be shipped from our Austrian warehouse to United Kingdom. You need to be 18 years old to buy an airsoft gun. Additionally you need an UKARA number or equivalent to order. Due to the legal limits, we cannot ship the 1.5 Joule version to the United Kingdom.
United States of AmericaEasy1.5 JoulesThe SSR15 will be shipped from our United States warehouse to United States of America. You need to be 18 years old to buy an airsoft gun. Please go to us.novritsch.com to order.

We are sending orders which don’t include guns to the following countries:

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Armenia, Aruba, Bolivia, Bosnia and Herzegovina, Cambodia, Cayman Islands, China, Colombia, Costa Rica, Cuba, Ecuador, Egypt, El Salvador, Faroe Islands, Georgia, Gibraltar, Guam, Guatemala, Honduras, Iceland, India, Indonesia, Iraq, Jamaica, Jordan, Kazakhstan, Korea (South), Kuwait, Kyrgyzstan, Lebanon, Macao, SAR China, Macedonia, Republic of, Madagascar, Malaysia, Maldives, Mexico, Moldova, Mongolia, Montenegro, Morocco, Namibia, Nicaragua, Niger, Nigeria, Oman, Panama, Qatar, Réunion, Rwanda, San Marino, Saudi Arabia, Senegal, Sierra Leone, Singapore, Somalia, South Sudan, Sri Lanka, Sudan, Suriname, Swaziland, Syrian Arab Republic (Syria), Tajikistan, Tanzania, United Republic of, Thailand, Trinidad and Tobago, Tunisia, Turkmenistan, Uganda, United Arab Emirates, Uruguay, US Minor Outlying Islands, Uzbekistan, Venezuela (Bolivarian Republic), Viet Nam, Virgin Islands, Western Sahara, Yemen, Zambia,


We are not selling to the following countries:

Aland Islands, Argentina, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Benin, Bermuda, Bhutan, Botswana, Bouvet Island, British Indian Ocean Territory, British Virgin Islands, Brunei Darussalam, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Christmas Island, Cocos (Keeling) Islands, Comoros, Congo (Brazzaville), Congo, (Kinshasa), Cook Islands, Côte d’Ivoire, Djibouti, Dominica, Dominican Republic, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands (Malvinas), Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Greenland, Grenada, Guadeloupe, Guinea, Guinea-Bissau, Guyana, Haiti, Heard and Mcdonald Islands, Holy See (Vatican City State), Iran, Japan, Kenya, Kiribati, Korea (North), Lao PDR, Lesotho, Liberia, Libya, Malawi, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Federated States of, Montserrat, Mozambique, Myanmar, Nauru, Nepal, Netherlands Antilles, New Caledonia, Niue, Norfolk Island, Northern Mariana Islands, Pakistan, Palau, Palestinian Territory, Papua New Guinea, Peru, Philippines, Pitcairn, Russian Federation, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and Grenadines, Saint-Barthélemy, Saint-Martin (French part), Samoa, Sao Tome and Principe, Serbia, Seychelles, Solomon Islands, South Georgia and the South Sandwich Islands, Svalbard and Jan Mayen Islands, Timor-Leste, Togo, Tokelau, Tonga, Turks and Caicos Islands, Tuvalu, Vanuatu, Wallis and Futuna Islands, Zimbabwe,

Is there anything else we could assist you with?

We’re glad we could help. Enjoy your day and have fun on the field!

In case you would need something for your next game, check out the shop!

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