NOVRITSCH Support

SSQ22 Basic Information

INFO

SPECS

SSQ22 COMMON QUESTIONS

Country StatusSuggestion Additional information
ArgentinaRetailerMK CUSTOM Argentina is our partner for Argentina.
AustriaEasyThe SSQ22 will be shipped from our Austrian warehouse to Austria. You need to be 18 years old to buy an airsoft gun.
BelgiumEasyThe SSQ22 will be shipped from our Austrian warehouse to Belgium. You need to be 18 years old to buy an airsoft gun.
BrazilRetailerFind you local retailer here.
BulgariaEasyThe SSQ22 will be shipped from our Austrian warehouse to Bulgaria. You need to be 18 years old to buy an airsoft gun.
CanadaEasy1.7-2.5 JoulesPlease select the 1.7-2.5 Joules variant in order to be able to import it.
ChileEasyThe SSQ22 will be shipped from our Austrian warehouse to Chile. You need to be 18 years old to buy an airsoft gun.
CroatiaEasyThe SSQ22 will be shipped from our Austrian warehouse to Croatia. You need to be 18 years old to buy an airsoft gun.
CyprusEasyThe SSQ22 will be shipped from our Austrian warehouse to Cyprus. You need to be 18 years old to buy an airsoft gun.
Czech RepublicEasyThe SSQ22 will be shipped from our Austrian warehouse to Czech Republic. You need to be 18 years old to buy an airsoft gun.
DenmarkEasyThe SSQ22 will be shipped from our Austrian warehouse to Denmark. You need to be 18 years old to buy an airsoft gun.
EstoniaEasyThe SSQ22 will be shipped from our Austrian warehouse to Estonia. You need to be 18 years old to buy an airsoft gun.
FinlandEasyThe SSQ22 will be shipped from our Austrian warehouse to Finland. You need to be 18 years old to buy an airsoft gun.
FranceEasyThe SSQ22 will be shipped from our Austrian warehouse to France. You need to be 18 years old to buy an airsoft gun.
GermanyEasyThe SSQ22 will be shipped from our Austrian warehouse to Germany. You need to be 18 years old to buy an airsoft gun. The airsoft gun comes with the F-mark on it.
GreeceEasyThe SSQ22 will be shipped from our Austrian warehouse to Greece. You need to be 18 years old to buy an airsoft gun.
GuernseyEasyThe SSQ22 will be shipped from our Austrian warehouse to Guernsey. You need to be 18 years old to buy an airsoft gun.
Hong Kong, SAR ChinaEasyThe SSQ22 will be shipped from our Austrian warehouse to Hong Kong, SAR China. You need to be 18 years old to buy an airsoft gun.
HungaryEasyThe SSQ22 will be shipped from our Austrian warehouse to Hungary. You need to be 18 years old to buy an airsoft gun.
IrelandEasyThe SSQ22 will be shipped from our Austrian warehouse to Ireland. You need to be 18 years old to buy an airsoft gun.
Isle of ManEasyThe SSQ22 will be shipped from our Austrian warehouse to Isle of Man. You need to be 18 years old to buy an airsoft gun.
IsraelRetailerAs we cannot ship to Israel directly we work together with Alpha Tactical Eilat (Address: David Saharov 5, Rishon Lezion, Tel: +972039702227). Please contact them to get your Novritsch products.
ItalyEasy1 JouleThe SSQ22 will be shipped from our Austrian warehouse to Italy. You need to be 18 years old to buy an airsoft gun.
JerseyEasyThe SSQ22 will be shipped from our Austrian warehouse to Jersey. You need to be 18 years old to buy an airsoft gun.
LatviaEasy0.8-0.95 JoulesPlease select the 0.8-0.95 Joules variant to be able to import it.
LiechtensteinEasyThe SSQ22 will be shipped from our Austrian warehouse to Liechtenstein. You need to be 18 years old to buy an airsoft gun.
LithuaniaEasyThe SSQ22 will be shipped from our Austrian warehouse to Lithuania. You need to be 18 years old to buy an airsoft gun.
LuxembourgEasyThe SSQ22 will be shipped from our Austrian warehouse to Luxembourg. You need to be 18 years old to buy an airsoft gun.
MaltaEasyThe SSQ22 will be shipped from our Austrian warehouse to Malta. You need to be 18 years old to buy an airsoft gun.
MonacoEasyThe SSQ22 will be shipped from our Austrian warehouse to Monaco. You need to be 18 years old to buy an airsoft gun.
NetherlandsEasyThe SSQ22 will be shipped from our Austrian warehouse to Netherlands. You need to be 18 years old to buy an airsoft gun. Additionally you need an NABV card to order.
New ZealandRetailerAs we cannot ship to New Zealand we can only deliver to you with local retailers. We are currently actively searching for one and will add them as soon as possible here: https://eu.novritsch.com/retailers
NorwayEasyThe SSQ22 will be shipped from our Austrian warehouse to Norway. You need to be 18 years old to buy an airsoft gun. Import taxes may apply.
ParaguayRetailerFind you local retailer here.
PolandEasyThe SSQ22 will be shipped from our Austrian warehouse to Poland. You need to be 18 years old to buy an airsoft gun.
PortugalEasy0.8-0.95 JoulesAfter receiving the airsoft gun, please make sure to proceed with painting and power adjustment (1.3 Joule limit) to fit the RJAM within 30 days. You can find all details here: https://dre.pt/dre/detalhe/diretiva/6-2017-107598789
Puerto RicoEasyThe SSQ22 will be shipped from our United States warehouse to Puerto Rico. You need to be 18 years old to buy an airsoft gun. Please go to us.novritsch.com to order.
RomaniaEasyThe SSQ22 will be shipped from our Austrian warehouse to Romania. You need to be 18 years old to buy an airsoft gun.
SlovakiaEasyThe SSQ22 will be shipped from our Austrian warehouse to Slovakia. You need to be 18 years old to buy an airsoft gun.
SloveniaEasyThe SSQ22 will be shipped from our Austrian warehouse to Slovenia. You need to be 18 years old to buy an airsoft gun.
South AfricaRetailerFind you local retailer here.
SpainEasyThe SSQ22 will be shipped from our Austrian warehouse to Spain. You need to be 18 years old to buy an airsoft gun.
SwedenEasyThe SSQ22 will be shipped from our Austrian warehouse to Sweden. You need to be 18 years old to buy an airsoft gun.
SwitzerlandPermit requiredThe SSQ22 will be shipped from our Austrian warehouse to Switzerland. You need to be 18 years old to buy an airsoft gun. For import, you need to get an import permit issues by Fedpol. Customs and taxes may apply.
Taiwan, Republic of ChinaEasyThe SSQ22 will be shipped from our Austrian warehouse to Taiwan, Republic of China. You need to be 18 years old to buy an airsoft gun.
TurkeyRetailerFind you local retailer here.
UkraineEasyThe SSQ22 will be shipped from our Austrian warehouse to Ukraine. You need to be 18 years old to buy an airsoft gun.
United KingdomEasyThe SSQ22 will be shipped from our Austrian warehouse to United Kingdom. You need to be 18 years old to buy an airsoft gun. Additionally you need an UKARA number or equivalent to order.
United States of AmericaEasyThe SSQ22 will be shipped from our United States warehouse to United States of America. You need to be 18 years old to buy an airsoft gun. Please go to us.novritsch.com to order.

We are sending orders which don’t include guns to the following countries:

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Armenia, Aruba, Bolivia, Bosnia and Herzegovina, Cambodia, Cayman Islands, China, Colombia, Costa Rica, Cuba, Ecuador, Egypt, El Salvador, Faroe Islands, Georgia, Gibraltar, Guam, Guatemala, Honduras, Iceland, India, Indonesia, Iraq, Jamaica, Jordan, Kazakhstan, Korea (South), Kuwait, Kyrgyzstan, Lebanon, Macao, SAR China, Macedonia, Republic of, Madagascar, Malaysia, Maldives, Mexico, Moldova, Mongolia, Montenegro, Morocco, Namibia, Nicaragua, Niger, Nigeria, Oman, Panama, Qatar, Réunion, Rwanda, San Marino, Saudi Arabia, Senegal, Sierra Leone, Singapore, Somalia, South Sudan, Sri Lanka, Sudan, Suriname, Swaziland, Syrian Arab Republic (Syria), Tajikistan, Tanzania, United Republic of, Thailand, Trinidad and Tobago, Tunisia, Turkmenistan, Uganda, United Arab Emirates, Uruguay, US Minor Outlying Islands, Uzbekistan, Venezuela (Bolivarian Republic), Viet Nam, Virgin Islands, Western Sahara, Yemen, Zambia,


We are not selling to the following countries:

Aland Islands, Argentina, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Benin, Bermuda, Bhutan, Botswana, Bouvet Island, British Indian Ocean Territory, British Virgin Islands, Brunei Darussalam, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Christmas Island, Cocos (Keeling) Islands, Comoros, Congo (Brazzaville), Congo, (Kinshasa), Cook Islands, Côte d’Ivoire, Djibouti, Dominica, Dominican Republic, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands (Malvinas), Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Greenland, Grenada, Guadeloupe, Guinea, Guinea-Bissau, Guyana, Haiti, Heard and Mcdonald Islands, Holy See (Vatican City State), Iran, Japan, Kenya, Kiribati, Korea (North), Lao PDR, Lesotho, Liberia, Libya, Malawi, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Federated States of, Montserrat, Mozambique, Myanmar, Nauru, Nepal, Netherlands Antilles, New Caledonia, Niue, Norfolk Island, Northern Mariana Islands, Pakistan, Palau, Palestinian Territory, Papua New Guinea, Peru, Philippines, Pitcairn, Russian Federation, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and Grenadines, Saint-Barthélemy, Saint-Martin (French part), Samoa, Sao Tome and Principe, Serbia, Seychelles, Solomon Islands, South Georgia and the South Sandwich Islands, Svalbard and Jan Mayen Islands, Timor-Leste, Togo, Tokelau, Tonga, Turks and Caicos Islands, Tuvalu, Vanuatu, Wallis and Futuna Islands, Zimbabwe,

TECHNICAL INFORMATION

The following videos will guide you through the disassembly and assembly process of the SSQ22:





As the SSQ22 is a gas-powered rifle, you will need the right gas for your gun. You can find the appropriate gas here on our website:
https://novritsch.com/product/airsoft-gas/

 

 

TROUBLESHOOTING

If you are experiencing power issues, always first check if you are using the correct gas and BBs for the temperature you are using the rifle at. Please check if the chronograph you are using for measuring the power is set up correctly and has the appropriate BB weight set.

Additionally, clean your inner barrel and hopup bucking, as there might be dirt or dust inside.

Some screws on the SSQ22 have screw glue applied to them.
If you try to unscrew them without heating the screw first, the screw will likely get stripped.

We recommend using a heat gun or a similar tool to warm up the screws for a few minutes before trying to unscrew them to melt the screw glue, as well as using correctly sized tools.

As with any airsoft gun that comes from a factory, there is a protective oil film on the inner barrel to prevent rusting while on a sea ship.

All that needs to be done is to clean the inner barrel.
We suggest following our “Maintenance” video here if you have not done this before:

This usually only happens when the hopup is not adjusted properly. To do so, increase or decrease the hopup by turning the TDC wheel on top of the barrel.

If you are still finding the gun to not be hopping properly, please first thoroughly clean the barrel assembly, or check if any parts of the hopup assembly are damaged or missing.

If your gas magazine is leaking after filling it, you first need to find out where it is leaking from. You can do this by filling the magazine with gas and submerging it underwater. The bubbles escaping the magazine will show where the leak is.

Leaking from fill valve or exhaust valve:
If the magazine is leaking from either one of the valves, you should first try tightening it, though not too hard, as the valve might get damaged. If the leak continues, then the valve most likely needs to be exchanged.

Leaking from magazine body:
If it is not leaking from the valves, please first follow the “Magazine Troubleshooting video below:

 

If this does not help, please further disassemble the magazine, as seen in the “Magazine Disassembly” video, to remove the aluminium magazine body:

 

Once you have taken it off, check both of the silicon o-rings around the magazine base and top. We recommend taking them off and re-lubing them with silicon grease or thick silicon oil.

Carefully re-assembly the magazine, making sure that the magazine body is oriented correctly.
If the top and base of the magazine do not smoothly connect with it, the magazine body needs to be flipped around.

Especially new magazines may need to be worn in first, as the paint on the back of the magazines may cause them to not fit perfectly.
On the SSQ22 magazines, they have to be rocked into place to ensure that they are seated completely.

When pulling on the magazine after inserting it, it should not jump out and be completely secured inside the magazine well.

If your SSQ22 has trouble cycling and feeding BBs, then the rifle might have light-striking or gas issues.
Light-striking occurs when the pressure from the type of gas used is too high, resulting in the hammer not being able to release enough gas from the exhaust valve to cycle the gun.
If that is the case, weaker gas should be used, please refer to our temperature charts to ensure that you are using the right gas.

Other causes for this can be too weak gas for a given temperature, too low temperatures or cooldown.
Cooldown occurs if the magazine gets too cold from filling it often or shooting many shots from one magazine in quick succession.

Cycling issues will also occur when the magazine is running out of gas, as it cannot produce enough pressure with the remaining gas.

Is there anything else we could assist you with?

We’re glad we could help. Enjoy your day and have fun on the field!

In case you would need something for your next game, check out the shop!

Let’s figure out a solution together!
Please fill out the form below and we’ll try to get back to you as soon as possible.

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For further info, check out our

Airsoft Academy!