NOVRITSCH Support

SSP1 Basic Information

INFO

SPECS

SSP1 COMMON QUESTIONS

Due to import laws in the US, as well as in countries like Italy, we are required to import all of our guns with a non-removable orange tip.

The orange tip is secured with strong screw glue into the outer barrel to ensure that it does not get rejected by customs.

It can be removed by de-installing the outer barrel and carefully heating the tip up with a blowtorch or a heat gun.
Afterward, the tip can be taken out by turning it clockwise.

Kindly note that the removal of the orange tip will void the warranty on the outer barrel.

Country Status Additional information
ArgentinaRetailerMK CUSTOM Argentina is our partner for Argentina.
AustriaEasyThe SSP1 will be shipped from our Austrian warehouse to Austria. You need to be 18 years old to buy an airsoft gun.
BelgiumEasyThe SSP1 will be shipped from our Austrian warehouse to Belgium. You need to be 18 years old to buy an airsoft gun.
BrazilRetailerFind you local retailer here.
BulgariaEasyThe SSP1 will be shipped from our Austrian warehouse to Bulgaria. You need to be 18 years old to buy an airsoft gun.
CanadaNoUnfortunately we cannot send to Canada due to import regulations.
ChileEasyThe SSP1 will be shipped from our Austrian warehouse to Chile. You need to be 18 years old to buy an airsoft gun.
CroatiaEasyThe SSP1 will be shipped from our Austrian warehouse to Croatia. You need to be 18 years old to buy an airsoft gun.
CyprusEasyThe SSP1 will be shipped from our Austrian warehouse to Cyprus. You need to be 18 years old to buy an airsoft gun.
Czech RepublicEasyThe SSP1 will be shipped from our Austrian warehouse to Czech Republic. You need to be 18 years old to buy an airsoft gun.
DenmarkEasyThe SSP1 will be shipped from our Austrian warehouse to Denmark. You need to be 18 years old to buy an airsoft gun.
EstoniaEasyThe SSP1 will be shipped from our Austrian warehouse to Estonia. You need to be 18 years old to buy an airsoft gun.
FinlandEasyThe SSP1 will be shipped from our Austrian warehouse to Finland. You need to be 18 years old to buy an airsoft gun.
FranceEasyThe SSP1 will be shipped from our Austrian warehouse to France. You need to be 18 years old to buy an airsoft gun.
GermanyEasyThe SSP1 will be shipped from our Austrian warehouse to Germany. You need to be 18 years old to buy an airsoft gun. The airsoft gun comes with the F-mark on it.
GreeceEasyThe SSP1 will be shipped from our Austrian warehouse to Greece. You need to be 18 years old to buy an airsoft gun.
GuernseyEasyThe SSP1 will be shipped from our Austrian warehouse to Guernsey. You need to be 18 years old to buy an airsoft gun.
Hong Kong, SAR ChinaEasyThe SSP1 will be shipped from our Austrian warehouse to Hong Kong, SAR China. You need to be 18 years old to buy an airsoft gun.
HungaryEasyThe SSP1 will be shipped from our Austrian warehouse to Hungary. You need to be 18 years old to buy an airsoft gun.
IrelandEasyThe SSP1 will be shipped from our Austrian warehouse to Ireland. You need to be 18 years old to buy an airsoft gun.
Isle of ManEasyThe SSP1 will be shipped from our Austrian warehouse to Isle of Man. You need to be 18 years old to buy an airsoft gun.
IsraelRetailerAs we cannot ship to Israel directly we work together with Alpha Tactical Eilat (Address: David Saharov 5, Rishon Lezion, Tel: +972039702227). Please contact them to get your Novritsch products.
ItalyEasyThe SSP1 will be shipped from our Austrian warehouse to Italy. You need to be 18 years old to buy an airsoft gun.
JerseyEasyThe SSP1 will be shipped from our Austrian warehouse to Jersey. You need to be 18 years old to buy an airsoft gun.
LatviaEasyThe SSP1 will be shipped from our Austrian warehouse to Latvia. You need to be 18 years old to buy an airsoft gun.
LiechtensteinEasyThe SSP1 will be shipped from our Austrian warehouse to Liechtenstein. You need to be 18 years old to buy an airsoft gun.
LithuaniaEasyThe SSP1 will be shipped from our Austrian warehouse to Lithuania. You need to be 18 years old to buy an airsoft gun.
LuxembourgEasyThe SSP1 will be shipped from our Austrian warehouse to Luxembourg. You need to be 18 years old to buy an airsoft gun.
MaltaEasyThe SSP1 will be shipped from our Austrian warehouse to Malta. You need to be 18 years old to buy an airsoft gun.
MonacoEasyThe SSP1 will be shipped from our Austrian warehouse to Monaco. You need to be 18 years old to buy an airsoft gun.
NetherlandsEasyThe SSP1 will be shipped from our Austrian warehouse to Netherlands. You need to be 18 years old to buy an airsoft gun. Additionally you need an NABV card to order.
New ZealandRetailerAs we cannot ship to New Zealand we can only deliver to you with local retailers. We are currently actively searching for one and will add them as soon as possible here: https://eu.novritsch.com/retailers
NorwayEasyThe SSP1 will be shipped from our Austrian warehouse to Norway. You need to be 18 years old to buy an airsoft gun. Import taxes may apply.
ParaguayRetailerFind you local retailer here.
PolandEasyThe SSP1 will be shipped from our Austrian warehouse to Poland. You need to be 18 years old to buy an airsoft gun.
PortugalEasyAfter receiving the airsoft gun, please make sure to proceed with painting and power adjustment (1.3 Joule limit) to fit the RJAM within 30 days. You can find all details here: https://dre.pt/dre/detalhe/diretiva/6-2017-107598789
Puerto RicoEasyThe SSP1 will be shipped from our United States warehouse to Puerto Rico. You need to be 18 years old to buy an airsoft gun. Please go to us.novritsch.com to order.
RomaniaEasyThe SSP1 will be shipped from our Austrian warehouse to Romania. You need to be 18 years old to buy an airsoft gun.
SlovakiaEasyThe SSP1 will be shipped from our Austrian warehouse to Slovakia. You need to be 18 years old to buy an airsoft gun.
SloveniaEasyThe SSP1 will be shipped from our Austrian warehouse to Slovenia. You need to be 18 years old to buy an airsoft gun.
South AfricaRetailerFind you local retailer here.
SpainEasyThe SSP1 will be shipped from our Austrian warehouse to Spain. You need to be 18 years old to buy an airsoft gun.
SwedenEasyThe SSP1 will be shipped from our Austrian warehouse to Sweden. You need to be 18 years old to buy an airsoft gun.
SwitzerlandPermit requiredThe SSP1 will be shipped from our Austrian warehouse to Switzerland. You need to be 18 years old to buy an airsoft gun. For import, you need to get an import permit issues by Fedpol. Customs and taxes may apply.
Taiwan, Republic of ChinaEasyThe SSP1 will be shipped from our Austrian warehouse to Taiwan, Republic of China. You need to be 18 years old to buy an airsoft gun.
TurkeyRetailerFind you local retailer here.
UkraineEasyThe SSP1 will be shipped from our Austrian warehouse to Ukraine. You need to be 18 years old to buy an airsoft gun.
United KingdomEasyThe SSP1 will be shipped from our Austrian warehouse to United Kingdom. You need to be 18 years old to buy an airsoft gun. Additionally you need an UKARA number or equivalent to order.
United States of AmericaEasyThe SSP1 will be shipped from our United States warehouse to United States of America. You need to be 18 years old to buy an airsoft gun. Please go to us.novritsch.com to order.

We are sending orders which don’t include guns to the following countries:

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Armenia, Aruba, Bolivia, Bosnia and Herzegovina, Cambodia, Cayman Islands, China, Colombia, Costa Rica, Cuba, Ecuador, Egypt, El Salvador, Faroe Islands, Georgia, Gibraltar, Guam, Guatemala, Honduras, Iceland, India, Indonesia, Iraq, Jamaica, Jordan, Kazakhstan, Korea (South), Kuwait, Kyrgyzstan, Lebanon, Macao, SAR China, Macedonia, Republic of, Madagascar, Malaysia, Maldives, Mexico, Moldova, Mongolia, Montenegro, Morocco, Namibia, Nicaragua, Niger, Nigeria, Oman, Panama, Qatar, Réunion, Rwanda, San Marino, Saudi Arabia, Senegal, Sierra Leone, Singapore, Somalia, South Sudan, Sri Lanka, Sudan, Suriname, Swaziland, Syrian Arab Republic (Syria), Tajikistan, Tanzania, United Republic of, Thailand, Trinidad and Tobago, Tunisia, Turkmenistan, Uganda, United Arab Emirates, Uruguay, US Minor Outlying Islands, Uzbekistan, Venezuela (Bolivarian Republic), Viet Nam, Virgin Islands, Western Sahara, Yemen, Zambia,


We are not selling to the following countries:

Aland Islands, Argentina, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Benin, Bermuda, Bhutan, Botswana, Bouvet Island, British Indian Ocean Territory, British Virgin Islands, Brunei Darussalam, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Christmas Island, Cocos (Keeling) Islands, Comoros, Congo (Brazzaville), Congo, (Kinshasa), Cook Islands, Côte d’Ivoire, Djibouti, Dominica, Dominican Republic, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands (Malvinas), Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Greenland, Grenada, Guadeloupe, Guinea, Guinea-Bissau, Guyana, Haiti, Heard and Mcdonald Islands, Holy See (Vatican City State), Iran, Japan, Kenya, Kiribati, Korea (North), Lao PDR, Lesotho, Liberia, Libya, Malawi, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Federated States of, Montserrat, Mozambique, Myanmar, Nauru, Nepal, Netherlands Antilles, New Caledonia, Niue, Norfolk Island, Northern Mariana Islands, Pakistan, Palau, Palestinian Territory, Papua New Guinea, Peru, Philippines, Pitcairn, Russian Federation, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and Grenadines, Saint-Barthélemy, Saint-Martin (French part), Samoa, Sao Tome and Principe, Serbia, Seychelles, Solomon Islands, South Georgia and the South Sandwich Islands, Svalbard and Jan Mayen Islands, Timor-Leste, Togo, Tokelau, Tonga, Turks and Caicos Islands, Tuvalu, Vanuatu, Wallis and Futuna Islands, Zimbabwe,

As the SSP5 is a gas-powered pistol, you will need the right gas for your gun.
You can find the appropriate gas here on our website:
(EU): https://eu.novritsch.com/product/airsoft-gas-nimrod-switch/ 
(US): https://us.novritsch.com/product/airsoft-gas/

We would recommend using the 0.28 g BBs. 

Of course, it is also possible to use a lighter BBs version, just keep in mind that the heavier BBs are more accurate and have a much more stable flying path. 

TROUBLESHOOTING

This only happens with gas magazines.
To fix this, please remove the magazine base (https://novritsch.com/product/ssp1-magazine-base/) and find the black bottom screw next to the golden valve.

Try to unscrew it a little. Don’t overdo it, since your magazine will leak if this screw is too far out.

Please use a 2.5 mm Allen key for that.

This can be reattached using a 0.9 Allen Key.  Simply slide the front sight back
into its position and tighten the screw. 
Bear in mind that it is a very small screw, and it will be, in most cases, still in the
front sight.

If you, unfortunately, lost the screw, you can get a new one here:
https://novritsch.com/product/ssp1-front-sight/

You can also get a little upgrade, namely our fiber optic:
https://novritsch.com/product/ssp1-fiber-optic-front-sight/

-fill/exhaust valve: Please unscrew it, give it a good clean, and apply fresh silicone oil (thick). Let the silicone oil sink in properly before reinserting it into the magazine.

-bottom plate: Please undo the bottom plate with the black screw, which you can find next to the golden valve on the bottom. Clean the O-ring and apply fresh silicone oil (thick). Let the silicone oil sink in properly before reinserting it into the magazine. Please ensure, that you screw it in tightly, once you insert it again.

If you couldn’t fix the valves using this method, you have the option of getting new ones here:
https://novritsch.com/products/the-ssp1-system/pistol-spare-parts/

You are probably using the wrong gas which is causing the issue. For clarification “Medium Gas” is Green Gas and should not be used under 35 °C/96 °F.

This image has an empty alt attribute; its file name is Temperature_SSP1.png
This image has an empty alt attribute; its file name is Temperature_SSP1_US.png
Furthermore, when you load the magazine, please hold the gas bottle over the magazine and make sure that the feeding lips are pointing toward the ground.

The reason for that is that the gas is actually not a gas, but a state of aggregation, which is, in fact, liquid. You can indeed compare it with pouring water into a glass since the liquid can only flow downwards

When filling it, count to three and stop filling. We know it can go longer, but you want to avoid overfilling the magazines. 

-fill/exhaust valve: Please unscrew it, give it a good clean, and apply fresh silicone oil (thick). Let the silicone oil sink in properly before reinserting it into the magazine.

-bottom plate: Please undo the bottom plate with the black screw, which you can find next to the golden valve on the bottom. Clean the O-ring and apply fresh silicone oil (thick). Let the silicone oil sink in properly before reinserting it into the magazine. Please ensure, that you screw it in tightly, once you insert it again.

If you couldn’t fix the valves using this method, you have the option of getting new ones here:
https://novritsch.com/products/the-ssp1-system/pistol-spare-parts/

You can also watch this video:

You are probably using the wrong gas which is causing the issue. For clarification “Medium Gas” is Green Gas and should not be used under 35 °C/96 °F.

This image has an empty alt attribute; its file name is Temperature_SSP1.png
This image has an empty alt attribute; its file name is Temperature_SSP1_US.png
Furthermore, when you load the magazine, please hold the gas bottle over the magazine and make sure that the feeding lips are pointing toward the ground.

The reason for that is that the gas is actually not a gas, but a state of aggregation, which is, in fact, liquid. You can indeed compare it with pouring water into a glass since the liquid can only flow downwards

When filling it, count to three and stop filling. We know it can go longer, but you want to avoid overfilling the magazines. 

Find a wooden surface where you can lightly tap the bottom of the magazine against it so that the capsule can fall out on its own.

Make sure to put a cushion or something soft on top of the wooden surface, so that you won´t damage neither the magazine nor the surface.

Is there anything else we could assist you with?

We’re glad we could help. Enjoy your day and have fun on the field!

In case you would need something for your next game, check out the shop!

Let’s figure out a solution together!
Please fill out the form below and we’ll try to get back to you as soon as possible.

Click or drag a file to this area to upload.

For further info, check out our

Airsoft Academy!