no worries – we help even you! Where is my boxshiping tracking is here blabalba-a Have an Issue with your gun?Go through the acaddemy before – everyhting is expalined tehre – afterwards you can send is I need yyxsafdsfsdg Please enable JavaScript in your browser to complete this form.Full Name (required) *Email (required) *Subject / Order Nr (required) *How do I find my order number?Your Country / Region *Your Question is about (required) *VerificationAbout a placed OrderShippingAbout a ProductTechnical IssuesReturnsWholesaleMarketing & CollaborationsOther Why Verify? To send complete guns we need an additional verification step to make sure to comply with the local regulation of your country. Watch a video of Josef explaining why and how to verify Verify your age here Important info for technical tickets: Watch Video - how to create the best request to get help fast Example Tech Tickets: Subject: (unknown cause of the issue) Hi, I am contacting you regarding an issue I have found on my SSP1.When I test fire my gun, I am only able to shoot around 10 BBs before the magazine runs out of gas.I am using green gas in my magazines and the issue is present in all 3 mags. Please see the attached video. My order ID is: #000000Any help will be appreciated! (Video would show the magazine being filled with gas, and then test-fired) (Example ticket for a broken part) Subject: Order ID #000000 Hi guys, Unfortunately, the safety switch on my SSG10 has snapped. Please see a picture attached.Is there anything that can be done to help solve this issue? Thank you (Picture of the broken part) Please specify your product To help you faster please include a link to the product page or a picture Please specify your product To help you faster please include a link to the product page or a picture Additional Information We recommend having a look at the following pages Order Statuses Explained Information about Preorders Additional Information We recommend having a look at the Shipping Page & Shipping Issues. Most questions are answered there. Goodies requests Please note, due to a high number of requests we are not giving away free items or goodies, this is because we want to keep it fair among the community. Additional Information If you decide to return products to us please visit this page to receive the instructions on how to do it. Wholesale request Please use this form: Wholesale Form Your Shipping Inquiry *General ShippingWarranty Claims: Damaged Parcel and/or Missing GoodsYour Technical Inquiry *General Technical QuestionsGeneral Product InformationWarranty issues and specific troubleshooting for productsComment / Message *Attach a File (optional) Click or drag a file to this area to upload. Attach a Picture or Video illustrating your issue (Mandatory) * Click or drag files to this area to upload. You can upload up to 2 files. CommentSubmit Inquiry
