- Consumable parts are excluded from warranty.
- The modification of the product by installing 3rd party internal parts or by modifying any of the original parts will void the warranty.
- Disassembly that goes beyond the necessary maintenance of a product (lubrication and cleaning out debris) voids the warranty, unless instructed directly by the NOVRITSCH service team.
- Physical damage, issues caused by non-maintenance or user error and damage to airsoft guns as a result of using unsuitable BBs are not covered by warranty.
- Opening the Gearbox voids the warranty, unless instructed otherwise.
- Any damages must be reported within 4 business days as per “Other warranty information”. Wear and scratches reported after this period on any external parts are not considered a warranty case due to the nature of the sport.
Goods defective due to mishandling or improper use | Goods that have been painted or have the orange tip removed |
Goods that are strongly worn, damaged, wet | Goods that have been dropped or struck against objects (evident damage) |
Goods that have been modified | Goods that have been used with too strong gas/CO₂ for the recommended temperature |
Goods that have been wrongly used | Airsoft replicas that were damaged by firing poor quality BBs |
