NOVRITSCH Support

For players, by players.

SSR249 Basic Information

INFO

STANDARD VARIANT SPECS

COMMON QUESTIONS

Country StatusSuggestion Additional information
ArgentinaRetailer1.5 JoulesMK CUSTOM Argentina is our partner for Argentina.
AustriaEasy1.5 JoulesThe SSR249 will be shipped from our Austrian warehouse to Austria. You need to be 18 years old to buy an airsoft gun.
BelgiumEasy1.5 JoulesThe SSR249 will be shipped from our Austrian warehouse to Belgium. You need to be 18 years old to buy an airsoft gun.
BrazilRetailer1.5 JoulesFind you local retailer here.
BulgariaEasy1.5 JoulesThe SSR249 will be shipped from our Austrian warehouse to Bulgaria. You need to be 18 years old to buy an airsoft gun.
CanadaEasy1.5 JoulesThe SSR249 will be shipped from our Austrian warehouse to Canada. You need to be 18 years old to buy an airsoft gun. Due to the legal limits, we can only send the 1.5 Joule version to Canada.
ChileEasy1.5 JoulesThe SSR249 will be shipped from our Austrian warehouse to Chile. You need to be 18 years old to buy an airsoft gun.
CroatiaEasy1.5 JoulesThe SSR249 will be shipped from our Austrian warehouse to Croatia. You need to be 18 years old to buy an airsoft gun.
CyprusEasy1.5 JoulesThe SSR249 will be shipped from our Austrian warehouse to Cyprus. You need to be 18 years old to buy an airsoft gun.
Czech RepublicEasy1.5 JoulesThe SSR249 will be shipped from our Austrian warehouse to Czech Republic. You need to be 18 years old to buy an airsoft gun.
DenmarkEasy1.5 JoulesThe SSR249 will be shipped from our Austrian warehouse to Denmark. You need to be 18 years old to buy an airsoft gun.
EstoniaEasy1.5 JoulesThe SSR249 will be shipped from our Austrian warehouse to Estonia. You need to be 18 years old to buy an airsoft gun.
FinlandEasy1.5 JoulesThe SSR249 will be shipped from our Austrian warehouse to Finland. You need to be 18 years old to buy an airsoft gun.
FranceEasy1.5 JoulesThe SSR249 will be shipped from our Austrian warehouse to France. You need to be 18 years old to buy an airsoft gun.
GermanyEasy0.5 JoulesThe airsoft gun does not come with F-mark on it. It shoots below 0.5J – You have to be over 14 years old.
GreeceEasy1.5 JoulesThe SSR249 will be shipped from our Austrian warehouse to Greece. You need to be 18 years old to buy an airsoft gun.
GuernseyEasy1.5 JoulesThe SSR249 will be shipped from our Austrian warehouse to Guernsey. You need to be 18 years old to buy an airsoft gun.
Hong Kong, SAR ChinaEasy1.5 JoulesThe SSR249 will be shipped from our Austrian warehouse to Hong Kong, SAR China. You need to be 18 years old to buy an airsoft gun.
HungaryEasy1.5 JoulesThe SSR249 will be shipped from our Austrian warehouse to Hungary. You need to be 18 years old to buy an airsoft gun.
IrelandEasy0.98 JoulesThe SSR249 will be shipped from our Austrian warehouse to Ireland. You need to be 18 years old to buy an airsoft gun.
Isle of ManEasy1.5 JoulesThe SSR249 will be shipped from our Austrian warehouse to Isle of Man. You need to be 18 years old to buy an airsoft gun.
IsraelRetailer1.5 JoulesAs we cannot ship to Israel directly we work together with Alpha Tactical Eilat (Address: David Saharov 5, Rishon Lezion, Tel: +972039702227). Please contact them to get your Novritsch products.
ItalyEasy0.98 JoulesThe SSR249 will be shipped from our Austrian warehouse to Italy. You need to be 18 years old to buy an airsoft gun. Please choose the 1J variant, in order to comply with the legal limit in your country.
JerseyEasy0.98 JoulesThe SSR249 will be shipped from our Austrian warehouse to Jersey. You need to be 18 years old to buy an airsoft gun. Due to the legal limits, we cannot ship the 1.5 Joule version to the United Kingdom. Please pick the 1J version.
LatviaEasy1.5 JoulesThe SSR249 will be shipped from our Austrian warehouse to Latvia. You need to be 18 years old to buy an airsoft gun.
LiechtensteinEasy1.5 JoulesThe SSR249 will be shipped from our Austrian warehouse to Liechtenstein. You need to be 18 years old to buy an airsoft gun.
LithuaniaEasy1.5 JoulesThe SSR249 will be shipped from our Austrian warehouse to Lithuania. You need to be 18 years old to buy an airsoft gun.
LuxembourgEasy1.5 JoulesThe SSR249 will be shipped from our Austrian warehouse to Luxembourg. You need to be 18 years old to buy an airsoft gun.
MaltaEasy1.5 JoulesThe SSR249 will be shipped from our Austrian warehouse to Malta. You need to be 18 years old to buy an airsoft gun.
MonacoEasy1.5 JoulesThe SSR249 will be shipped from our Austrian warehouse to Monaco. You need to be 18 years old to buy an airsoft gun.
NetherlandsEasy0.98 JoulesThe SSR249 will be shipped from our Austrian warehouse to Netherlands. You need to be 18 years old to buy an airsoft gun. Additionally you need an NABV card to order.
New ZealandRetailerAs we cannot ship to New Zealand we can only deliver to you with local retailers. We are currently actively searching for one and will add them as soon as possible here: https://eu.novritsch.com/retailers
NorwayEasy1.5 JoulesThe SSR249 will be shipped from our Austrian warehouse to Norway. You need to be 18 years old to buy an airsoft gun. Import taxes may apply.
ParaguayRetailer1.5 JoulesFind you local retailer here.
PolandEasy1.5 JoulesThe SSR249 will be shipped from our Austrian warehouse to Poland. You need to be 18 years old to buy an airsoft gun.
PortugalEasy0.98 JoulesAfter receiving the airsoft gun, please make sure to proceed with painting and power adjustment (1.3 Joule limit) to fit the RJAM within 30 days. You can find all details here: https://dre.pt/dre/detalhe/diretiva/6-2017-107598789
Puerto RicoEasy1.5 JoulesThe SSR249 will be shipped from our United States warehouse to Puerto Rico. You need to be 18 years old to buy an airsoft gun. Please go to us.novritsch.com to order.
RomaniaEasy1.5 JoulesThe SSR249 will be shipped from our Austrian warehouse to Romania. You need to be 18 years old to buy an airsoft gun.
SlovakiaEasy1.5 JoulesThe SSR249 will be shipped from our Austrian warehouse to Slovakia. You need to be 18 years old to buy an airsoft gun.
SloveniaEasy1.5 JoulesThe SSR249 will be shipped from our Austrian warehouse to Slovenia. You need to be 18 years old to buy an airsoft gun.
South AfricaRetailerFind you local retailer here.
SpainEasy1.5 JoulesThe SSR249 will be shipped from our Austrian warehouse to Spain. You need to be 18 years old to buy an airsoft gun.
SwedenEasy1.5 JoulesThe SSR249 will be shipped from our Austrian warehouse to Sweden. You need to be 18 years old to buy an airsoft gun.
SwitzerlandPermit required1.5 JoulesThe SSR249 will be shipped from our Austrian warehouse to Switzerland. You need to be 18 years old to buy an airsoft gun. For import, you need to get an import permit issues by Fedpol. Customs and taxes may apply.
Taiwan, Republic of ChinaEasy1.5 JoulesThe SSR249 will be shipped from our Austrian warehouse to Taiwan, Republic of China. You need to be 18 years old to buy an airsoft gun. Import taxes may apply.
TurkeyRetailer1.5 JoulesFind you local retailer here.
United KingdomEasy0.98 JoulesThe SSR249 will be shipped from our Austrian warehouse to United Kingdom. You need to be 18 years old to buy an airsoft gun. Additionally you need an UKARA number or equivalent to order. Due to the legal limits, we cannot ship the 1.5 Joule version to the United Kingdom.
United States of AmericaNo1.5 JoulesWe are not selling this product in the US at this moment.

We are sending orders which don’t include guns to the following countries:

Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Armenia, Aruba, Bolivia, Bosnia and Herzegovina, Cambodia, Cayman Islands, China, Colombia, Costa Rica, Cuba, Ecuador, Egypt, El Salvador, Faroe Islands, Georgia, Gibraltar, Guam, Guatemala, Honduras, Iceland, India, Indonesia, Iraq, Jamaica, Jordan, Kazakhstan, Korea (South), Kuwait, Kyrgyzstan, Lebanon, Macao, SAR China, Macedonia, Republic of, Madagascar, Malaysia, Maldives, Mexico, Moldova, Mongolia, Montenegro, Morocco, Namibia, Nicaragua, Niger, Nigeria, Oman, Panama, Qatar, Réunion, Rwanda, San Marino, Saudi Arabia, Senegal, Sierra Leone, Singapore, Somalia, South Sudan, Sri Lanka, Sudan, Suriname, Swaziland, Syrian Arab Republic (Syria), Tajikistan, Tanzania, United Republic of, Thailand, Trinidad and Tobago, Tunisia, Turkmenistan, Uganda, United Arab Emirates, Uruguay, US Minor Outlying Islands, Uzbekistan, Venezuela (Bolivarian Republic), Viet Nam, Virgin Islands, Western Sahara, Yemen, Zambia,


We are not selling to the following countries:

Aland Islands, Argentina, Australia, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Benin, Bermuda, Bhutan, Botswana, Bouvet Island, British Indian Ocean Territory, British Virgin Islands, Brunei Darussalam, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Christmas Island, Cocos (Keeling) Islands, Comoros, Congo (Brazzaville), Congo, (Kinshasa), Cook Islands, Côte d’Ivoire, Djibouti, Dominica, Dominican Republic, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands (Malvinas), Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Greenland, Grenada, Guadeloupe, Guinea, Guinea-Bissau, Guyana, Haiti, Heard and Mcdonald Islands, Holy See (Vatican City State), Iran, Japan, Kenya, Kiribati, Korea (North), Lao PDR, Lesotho, Liberia, Libya, Malawi, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Federated States of, Montserrat, Mozambique, Myanmar, Nauru, Nepal, Netherlands Antilles, New Caledonia, Niue, Norfolk Island, Northern Mariana Islands, Pakistan, Palau, Palestinian Territory, Papua New Guinea, Peru, Philippines, Pitcairn, Russian Federation, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and Grenadines, Saint-Barthélemy, Saint-Martin (French part), Samoa, Sao Tome and Principe, Serbia, Seychelles, Solomon Islands, South Georgia and the South Sandwich Islands, Svalbard and Jan Mayen Islands, Timor-Leste, Togo, Tokelau, Tonga, Turks and Caicos Islands, Tuvalu, Ukraine, Vanuatu, Wallis and Futuna Islands, Zimbabwe,

We do offer the 0.5 Joule variant of the SSR249 specifically for Germany.
There is no option to convert this gun to semi-only to be used at a higher power in Germany.

The SSR249 has a 2-year warranty if purchased directly from NOVRITSCH.COM. For general warranty information, please refer to this page.

Below, you can find a list of consumable parts of the SSR249, which are excluded from the warranty:

  • Hop-up bucking
  • Hop-up nub

TECHNICAL INFORMATION

The following videos will guide you through the disassembly and assembly process of the SSR249, including the gearbox:

Disassembly:

Gearbox Disassembly:

Gearbox Assembly:

Assembly:

BB & Battery Recommendations:

0.5 Joules: 0.20 g BBs – 11.1 V battery

0.8-1 Joules: 0.25 g BBs – 11.1 V battery

1.4-1.6 Joules: 0.28 g BBs – 11.1 V battery

You can find compatible batteries here.

To prevent internal damage, only use springs with a power of up to 2 Joules with the hop up turned off.

We recommend using our springs, which you can find here.

TROUBLESHOOTING

Please ensure that you are using the recommended weight of BBs and trying different hopup settings when measuring, as this affects the power output.

Whenever you notice the power dropping, clean the inner barrel and hopup bucking, as there might be dirt or lubricant inside.

If the power loss is higher than 20%, there may be a problem with the air seal components. Especially if the gun has been used for over a year without a service, cleaning and re-lubrication of the gearbox assembly might be required.

Thoroughly clean your inner barrel and bucking, as this is most likely the cause of the problem.

If this does not resolve the issue, check if any parts of your hopup chamber are missing or damaged, and if the hopup bucking is aligned properly.

Check if the battery works and is fully charged.

Follow the “Disassembly” video on our SSR249 academy page to latch the stock open, and check if either of the motor connector cables are disconnected. If that is the case, plug them back in and check the functionality again.

If this does not help, the cables may be damaged, one of the wires on the trigger switch has disconnected or the switch itself is damaged.

The SSR249 comes with an adjustable trigger screw in the grip, which pushes on the trigger switch. If that screw is adjusted too low, it may not contact the switch properly.

Please ensure not to adjust it upwards too much, as this may cause the gun to fire after letting go of the trigger.

The microphone for this function of the magazine sits in the top part of the magazine that attaches to the gun. This microphone picks up the sound of the gearbox cycling, which will then activate the motor in the magazine to feed while the gun is firing.

The microphone is connected to the magazine’s control unit via a wire going through the coiled tubes. If the top part of the magazine is pulled away from the magazine body, this can cause the wire to unplug, which is intended, as the wire would rip out otherwise.

By opening the magazine body, the microphone wire can be plugged back in, which should restore the functionality.

If the gun suddenly does not feed properly after taking out the barrel and putting it back into the gun, the hopup chamber may be misaligned.

Please ensure that the hopup chamber is installed properly, as explained at the 12:20 mark in the “Assembly” video below:

If the trigger switch has to be replaced after extensive use of the gun, this can easily be done without opening the gearbox.

First, remove the gearbox from the receiver by following the “Disassembly” video on our academy page and remove the cables from the motor.

Once this is done, remove the two screws marked below, which hold the trigger switch in place, and take it out. When exchanging the switch, just make sure that the cables are installed onto the right connector on the new switch.

Is there anything else we could assist you with?

We’re glad we could help. Enjoy your day and have fun on the field!

In case you would need something for your next game, check out the shop!

Let’s figure out a solution together!
Please fill out the form below and we’ll try to get back to you as soon as possible.

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For further info, check out our

Airsoft Academy!