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Cancelation Requests

Cancelation of not dispatched order

If you would like to request a cancelation of an order that did not get shipped yet, please get in touch with our support team. Please keep in mind that we are usually shipping out orders within a short time frame and it might be possible that we are not able to stop your shipment anymore.

Preorder Cancelation

Please get in touch with our support team and please be so kind to state your order number, full address and reason for the cancelation in your request, in order to have it processed as fast as possible.

Preorder Reservation Cancelation

In case you would not like to use your SSX303 or SSR15 preorder reservation, please get in touch with our support team.

Updated on October 27, 2020

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