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SSX23 Troubleshooting

Why is the BB rolling out of the Barrel?
Usually, that happens because the screw on top of the hopup is now applying enough pressure.

The hop up will not press on the BB enough which makes it roll out of place. So to fix it, please turn the screw clockwise to apply more hopup.
Which BBs should I use in the gun?
We recommend 0.36 g BBs

If you want to use lighter BBs this is of course possible.
Just keep in mind that heavier BBs are more accurate and have a much more stable flying path. 
The SSX23 cannot go through a whole magazine.
When filling the magazine hold the gas bottle over the magazine, so when doing it the feeding lips should point towards the ground.

The reason for that is that the gas is actually not a gas. Its state of aggregation is actually liquid. Compare it with pouring water into a glass. The liquid can only move down.

When filling it count to three and stop filling. We know it can go longer but you do not want to overfill the magazines.
Why does my safety not work?
In order to engage the safety on your SSX23, the hammer needs to be pulled down.
Once this has been done, the safety can be engaged.
Why is my gun not feeding?
Please watch the following video

In case your issue is not covered in the points above