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SSG10 Troubleshooting

We created this page to help customers with the most frequently occurring issues. Please take your time and read through the ones that sound similar to the issue you are having.

If your problem was not solved – please use the contact form below.

Why are the BBs rolling out of the barrel?
During the first adjustment clicks, the hop-up is not pressing sufficiently onto the BB, which makes it roll out of place. The reason for that is that the hop-up itself is holding the BB in place. If the arm does not press enough onto the BBs, there is nothing that will hold it in place, which makes the BB roll out of the chamber.

To fix this, please adjust your hop-up sufficiently, so that the hop-up arm can apply more pressure for the BB will stay in place. In the end, if you adjust the hop up to the setting that you will use in a game, this issue won’t appear anymore.
Which BBs should I use for this gun, in order to achieve the best performance?
1 Joule Version: 0.25 g BBs
2.2 Joule Version: 0.4 g BBs
2.8 Joule Version: 0.46 g BBs
5 Joule Version: 0.46 g or 0.49 g BBs

You can, of course, use different BBs weights for all versions of the SSG96 as well. Just keep in mind that the performance will vary.

We get many questions, regarding the issue of using the more powerful versions with 0.2 g BBs. This is indeed possible, but you won’t have much reach, and you will also not shoot accurately with them.
How do I remove the red tip?
The red tip is glued in and secured with a pin on the outer barrel.
We would recommend getting a new outer barrel. Also please keep in mind that if you try to remove it and damage the gun, the warranty will be voided.

Please understand that the red tip is a requirement, in order to import guns to the US.
My gun is not hopping the BBs well enough.
If the gun is not hopping sufficiently, it could be that there is lube or dirt on the rubber. Please check the academy and follow the maintenance guide on how to clean the barrel and the hop-up rubber.

Please make sure to check for any inconsistencies even before the gun has been brought to a game as it is possible that there might be some excessive lubrication from the factory. 

What are the differences between the A1, A2, and A3?
The A1 comes with the classic hunting-style rifle stock and bolt handle.

The A2 has the MLC-S1 stock and the enlarged bolt handle

The A3 has the A3 stock and an enlarged bolt handle as well.

The upper of it is the same on every SSG10. Only the accessories are different, the performance of it, however, will not vary between the models.
My bolt is scratching. How do I fix it?
We recommend buying the gen 1 or the 2 spring guide stopper.
You can find them here:


Please watch the video on our website to learn which one you need, or contact our technical service team for assistance.
My bolt doesn’t lock anymore. What is happening?
The trigger box spring is most likely broken.

Please contact us through our website and send us either a picture of the broken spring or a video that shows the bolt failing to lock back.

Alternatively, you can get the piston sear spring, if you follow the links, below.

You can find an installation video on the product website.

My gun is only feeding when I am pressing the magazine in. How do I fix this?
Tighten the front body screw to bring the chamber and magazine closer together so that the nozzle can catch the BB.
 My BBs are curving to the left/right.
Firstly, please ensure that the hop-up bucking is 100% clean when testing. You can do this by cleaning it out with rubbing alcohol, found in our maintenance kits.

Watch the maintenance guides to learn how to do this. 

If the issue still persists, please make at least 100-200 shots through the rifle. All Maple Leaf buckings don’t behave as intended until the bucking has been worn in.
In case your issue is not covered in the points above